My review of Palm Organix is good overall, but there is room for improvement. While they have a fairly wide variety of products, notably missing from their line up are vapes and isolates. They have accurate third party lab testing reports that ensure zero THC, but the batch numbers were difficult to locate on some products. They do offer free shipping on orders to all 50 states, with no minimum purchase requirement.
Palm Organix is proud to offer clients the best of both worlds: the highest quality pure CBD oil products available, priced at a “discount to their competitors in the premium CBD category,” according to the company. They believe that customers should not be forced to compromise quality due to price. Their pricing, however, is on the higher end of comparable CBD brands in the current market. With products costing between $.07 to $1.00 per mg of CBD, Palm Organix has a fairly broad price range overall.
They stand behind their brand 100% at this company and have prompt Customer service, promising to help the consumer throughout their CBD journey. They also offer same day shipping from their in house processing center if you order before 2:30 p.m. EST. Most importantly, they have a risk free, 30 day money back guarantee return policy.
Palm Organix offers a fairly wide selection of premium pure CBD oil products at a variety of premium price points, including tinctures, softgels, edibles, topicals, skincare, and pet products that are tailored to the unique health needs and goals of their nationwide consumers. However, their product selection is somewhat limited because they do not offer vape products, isolates, or low potency tinctures. The noticeable absence of these products in the Palm Organix product range is a drawback for some consumers who want to use a vaporized, convenient CBD product or desire to purchase an isolated cannabinoid product.
Palm Organix explains to consumers that the company prides itself on quality in their entire process, starting with U.S. hemp farming, through to the manufacturing process and then to their final independent third party lab results to ensure quality and purity. They were established in 2018 and sell only broad spectrum premium CBD products that are completely THC free, which differentiates Palm Organix from many of the other CBD companies whose products are full spectrum. They sell CBD products nationwide to a diverse customer base, creating loyal and satisfied customers who consistently purchase their phytocannabinoid rich products.
Palm Organix is a family owned and operated CBD company recognized as a leader in online CBD sales. They offer a wide selection of premium, zero THC CBD products that are tailored to their customers’ specific health needs. Their mission is “to listen, educate, assist, and support each and every customer on their CBD journey.”
The owners, Alex and Karen, reside and operate out of Northern New Jersey. With the legalization of marijuana, and the Farm Bill Act of 2018, they were looking to make an investment in the CBD space. However, after researching numerous existing CBD companies, they were initially unable to find an investment that met their strict criteria for high quality CBD products, first class customer service, and strong management. As a result, Palm Organix was founded in 2018, striving to be the highest quality, nationally available brand of premium “ZERO THC” products in the CBD marketplace.
Acknowledging that CBD is new to the marketplace and many consumers want to try CBD for their health and wellness, Palm Organix values educating the CBD consumer as one of the most important components of their business. They want clients to feel comfortable that the products they are using are among the purest, finest, and most rigorously tested broad spectrum CBD products available. All CBD products are THC FREE, premium grade, and approved through a double testing process.
They offer a premium line of Broad spectrum, phytocannabinoid rich CBD tinctures, CBD softgels, gummies, pet products, and CBD topicals. Their entire line of premium CBD products is sourced from the finest processors of organic hemp in the United States. They stand behind their products with a money back satisfaction guarantee.
Using proprietary methods, this premium quality hemp is processed to remove THC, as indicated on their readily available lab reports, while preserving all the beneficial cannabinoids, terpenes, and flavonoids. Their CBD Oil is then formulated with the aid of nanoemulsion technology for maximum absorption and bioavailability, resulting in an optimal experience for the user.
As far as Transparency, they proudly offer a 30 day, no risk, 100% money back satisfaction guarantee to anyone who purchases their CBD products. If you are not completely satisfied with the purchased CBD products for any reason or are not achieving your desired results, contact them and they will assist you with your return process.
They have several links to comprehensive information on the brand, products offered, and CBD in general. Prominently displayed as a banner on every page on the Palm Organix website is the customer support phone number and email address, and they provide a physical location address for their company as well.
Palm Organix third party tests all of their products. This is an important quality and safety control measure as it ensures that what is outside on the label in terms of CBD and THC content matches what is inside the product contents. Third party testing also detects the presence of any contaminants. They do provide sufficient labeling and lab test result information on THC and CBD content, terpenes, pesticides, heavy metals, appearance, and purity on their easily accessible third party lab reports. You simply scan the product’s QR code and enter the corresponding batch number.
I immediately had a question concerning where to find the batch number on the brown glass of the softgels and tinctures. I scanned the helpful QR code on the container and was immediately forwarded to the Palm Organix third party testing lab results landing page where I was directed to look on the side of my product for the batch number. The batch number was indeed on the side of my gummy and pet products, clearly noticeable on the white label. However, I still could not locate a batch number on my softgel and tincture product labels.
I called, left a voicemail, and a customer service team member responded within 30 minutes to my inquiry by returning my phone call. I was instructed to look on the bottom of my products if there was not a batch number on the side label. While still on the phone with her, I located the batch number very easily on the bottom of the products.
I gave her my first hand feedback that the Palm Organix website incorrectly stated to look “on the SIDE of the product for the batch number” after scanning the QR code. She promised me that this information would be corrected immediately, and it was. Within two hours, the company website had changed the QR lab test results landing page to read “on the side or bottom of the product for the batch number.”
With all product batch numbers in hand, I scanned each label’s QR code to see how closely the labels matched the third party lab test results or the COA. When assessing the results, all Palm Organix products I purchased had between a 1 to 5% variance in CBD from the stated value. This is well below the acceptable 10% variance.
They are a legal, authorized grower of premium hemp that contains pure, high quality hemp oil grown in the nutrient rich soils of Colorado. Palm Organix sources top quality hemp from farms in the United States, and they source and use a phytocannabinoid rich (PCR) hemp to ensure their CBD products are effective. They use a supercritical CO2 extraction process for all of their products, witnessed by the lack of ethanol listed on the COA seen below and for each product I checked.
As for testing and analysis, they use a double system to ensure accuracy of potency, quality, and safety. Concerning my products, I checked the batch number against the third party lab reports matching each product’s individual QR code. When I cross referenced my purchased products with the linked third party lab reports, the 100% free THC claim was verified on each report, and all of my products were found to contain 0.0% THC as labeled on the product.
Comparing the CBD concentration listed on the product labels to the corresponding lab test results was not difficult. When assessing the results, all products had only a 1 to 5% variance in CBD content from the stated value, well below the acceptable 10% variance. The highest variance of 5% was on the CBD pet chews.
The consumption method suggested for a product can be verified in the header under “product name” and the product’s typical physical characteristics and expected appearance can be verified using the “physical Attributes” section of the COA. Here is an example of the Certificate of Analysis, or COA report, provided to the customer from their third party testing lab:
They were established only two years ago in 2018, but to date, they have built a solid reputation for selling only premium CBD products that are phytocannabinoid rich. They have extensive in house criteria based on a checklist of company promises to the consumer, which can be found on the Palm Organix brochure included with every order. They also put each batch of their products through rigorous third party lab testing to ensure quality, potency, and purity.
Palm Organix has worked diligently to build consumer trust by offering a risk free money back 30 day satisfaction guarantee, prompt customer service response times, and fast shipping at no cost on all domestic orders.
At Palm Organix, all of their CBD products contain broad spectrum CBD oil produced using the supercritical CO2 extraction method. This extraction method retains the beneficial compounds produced by the cannabis plant. They do not use any harsh solvents during their extraction process.
They use a proprietary nanoemulsion technology and PHR, or phytocannabinoid rich, water soluble hemp extract to formulate their 4 varieties of softgels (Original, Immunity, Curcumin, Melatonin) to ensure high bioavailability in the body.
Palm Organix CBD products are organically grown and produced in a GMP certified facility. Their CBD tinctures, CBD gummies, CBD energy drink, CBD pet line, and CBD topicals are vegan; however, their CBD softgels are not. All products at Palm Organix are gluten free, dairy free, and non-GMO.
According to the company provided QR lab reports, I verified three main products by calculating the deviation of the values found in the lab report, or COA, and the values listed on the product label.
Palm Organix third party tests all of their products. This is an important quality and safety control measure as it ensures that what is on the label in terms of CBD and THC content matches what is in the contents. Third party testing also detects the presence of any contaminants that may be harmful to a person’s health, such as E. coli, pesticides, heavy metals, solvents, and herbicides.
I looked at the third party lab results for the CBD gummies (10mg CBD/serving) by scanning the QR code on the label. I found that this product had 10.10 mg of CBD per serving (1 gummy), which is nominally more CBD total than what is listed. This means there is a 1% variance, lower than the acceptable 10%. There was 0.00% THC, as advertised. This product passed testing for microbes and all other contaminants.
Their CBD Mint Tincture (1500mg CBD/serving) came back with a 4% variance, and the CBD Immunity softgels (25mg CBD/serving) had only a 1.5% variance. Both products were well under the 10% variance allowed for CBD, and all products tested contained 0.0% THC as clearly listed on their product labels.
They do offer a fairly wide variety, from edibles to face masks to pet products. However, they do not offer increasingly popular vape pens or isolates, and also missing from their product range is a lower potency tincture than 500 mg CBD per 30 mL bottle.
Palm Organix pure premium CBD oil products have an industry high ratio of CBD to Hemp Extract versus other competitors in the premium CBD marketplace.
In addition to reassuring their customers that Palm Organix premium CBD oil products are held to the highest standards in terms of quality by lab testing their entire product line twice before it reaches the consumer, they also promise that their prices will always be less than other competitors in the premium category.
They are proud to offer their tinctures in a variety of flavors, including orange and mint. These broad spectrum, phytocannabinoid rich tinctures promote health and overall healing through their natural properties. Their tinctures are high strength, pure, and 100% free of THC. The tinctures are extracted using a supercritical CO2 process that produces a clean, pure, water soluble PHR hemp oil.
Tinctures come in 500 mg to 1500 mg strengths in a 30ml size, and they range from $.07 to $.11 per mg. Tinctures are for oral or sublingual consumption, but they do not offer a lower strength than 500 mg or a higher strength than 1500 mg in the tinctures. This is disappointing to some consumers and limits the appeal of this product category. The tinctures are offered in bundle packs as well.
They offer a variety of easy to swallow softgel options, including original CBD softgels, all of which are broad spectrum and fast absorbing. They also offer softgels with melatonin to provide an extra benefit to those who struggle with sleeplessness, according to their website. They also offer an Immunity Blend with dried yeast extract and Vitamin D, along with softgels with 10 mg of curcumin, for those who want the added boost of the natural pain relieving benefits that curcumin offers.
The softgels come in both 10 mg and 25 mg strengths in a 30 count bottle, which averages $.07 to $.15 per mg of CBD. CBD is extracted using supercritical CO2 and is subsequently incorporated into an innovative nanoemulsion formulation for fastest absorption and enhanced bioavailability in the body. The softgels are for oral consumption. They also offer the softgels in bundle packs.
Their CBD gummies come in different mixed fruit flavors and pack 10mg of broad spectrum CBD per gummy. They come 20 to a jar, so the average to premium pricing per mg of CBD is a little higher than comparable brands at about $.14 per gummy. The gummies are convenient, though, and are flavored with all natural fruit juices.
The Gummies are extracted using a supercritical CO2 process and are for oral consumption. They are not vegan, but they are Gluten Free and Non-GMO. They do offer these in bundle packs as well.
They offer a variety of topical products, including pharmaceutical grade CBD face masks with rosemary and black licorice botanicals to rejuvenate and rehydrate your skin and decrease inflammation. They offer a moderately priced soothing, phytocannabinoid rich salve with broad spectrum CBD plus certified organic lavender and eucalyptus oils for relief from daily aches and pain, according to the website. This is not a claim backed by the FDA, but that disclaimer is clearly at the bottom of every product page. A CBD pain cream with camphor and
other essential oils, scientifically proven to relieve and soothe sore and tired muscles when applied topically on the skin, but I am not making any medical or health claims regarding any suggested product uses.
The topicals & skincare blends contain between 10 mg and 500 mg of broad spectrum CBD extracted using a clean, supercritical CO2 process. At a price per mg of $.20 to $1.00, their topical products are a bit more expensive than other comparable brands.
Their CBD energy drink packs come in a delicious berry flavor and they claim on the website to “help to boost your strength and provide the energy you need for physical or mental activity throughout the day,” a claim not backed by the FDA. However, these packets also include 75 mg of caffeine which has been scientifically proven by the FDA to boost your body’s natural metabolic system. The company provides suggested uses as a pre-workout boost or a post-workout recovery beverage on their website.
Their effervescent energy drinks are for oral consumption only, dissolving easily in water. They are marketed in a 5 packet 15g size, but can be purchased in bulk boxes as well. There is 12.5 mg of broad spectrum CBD per packet, and at $56.85, that amounts to $.90 per mg. The energy drinks are formulated with supercritical CO2 extracted CBD, and incorporate nanoemulsion technology for faster absorption and superior bioavailability in the body.
At Palm Organix, they cover your pet family members by offering a 250 mg oral use pet tincture as well as delicious tasting 2 mg CBD soft pet chews in a beef flavor. Their pet products claim to provide “health benefits” for your pet, according to their veterinarian formulation, but no specific health conditions or suggested uses are provided.
At $29.95 for a tincture or $29.95 for 30 chews fortified with CBD extracted using a supercritical CO2 process, their pet line works out to about $.50 per mg of CBD and the serving size suggestion varies per pet weight.
The CBD bundles offered are crafted with broad spectrum CBD to target your wellness goals and are discounted for additional savings. Each CBD bundle contains products that are formulated with phytocannabinoid rich hemp oil and are third party lab tested. Their CBD bundles also make great starter packs for new consumers who wish to try a variety of products at one time. These bundles can also be used as gifts for health minded friends or novice CBD users:
You’ll receive a code good for 15% off your first order by opting in to receive their company email delivered to your inbox. They also run quite a few sales, with the most recent being their “4th of July sale” where customers save 25% with code INDY25 and receive a free jar of gummies with every purchase. They also offer customers a birthday bonus sale.
They currently do not offer samples, but the CBD bundles are a fantastic option if you want to try a variety of products.
The Palm Organix buying process is very straightforward. Their online shop is user friendly, easy to navigate, and convenient. They operate their own fulfillment center, so customer orders are processed and packaged quickly and with care. Palm Organix offers free standard shipping on all orders to all 50 U.S. states. All orders are processed and shipped the same day if received before 2:30 p.m. EST, or the day after being placed. The company promises that packages will be delivered within 3 business days.
You can contact them by phone or email throughout your ordering process with any questions you may encounter. They are happy to answer any of your questions about CBD Oil supplements and will help you choose the best CBD product for your needs if you require assistance. If you happen to be a local consumer, you can buy CBD oil directly at their flagship store in West Nyack, NY.
The product box arrived quickly. I ordered it online, my payment was processed quickly, and shipped the same day that I placed my order. Palm Organix ships via USPS Priority Mail service which delivers the products in about two business days packaged in a nondescript, discreet box. As soon as the package shipped, I received a USPS tracking number so I could check for delivery date and time. I wanted to be sure I was home when it was delivered because I live in a hot part of the country and did not want the product to stay outdoors too long.
I ordered several products: broad spectrum CBD oil, pet CBD, CBD gummies, CBD 25mg capsules in two varieties, CBD topicals, and CBD skincare. The products were all neatly and securely packaged with individual glass bottles packed in additional bubble wrap. What I really liked was that immediately upon opening my box, there was a product card that explained the label and packaging. Prominently displayed was the FDA statement and medical disclaimer, as well as the Palm Organix 11 point quality checklist mentioned in this review. A packing slip with my contents, product prices, customer service information, and order number was also included. Inside, the box was topped with blue and white, crisp tissue paper that has become their company trademark.
As far as customer service, they receive high marks for a rapid response time and for solving my issue quickly and efficiently. You can contact Palm Organix by phone or email, and they are happy to answer any of your questions about CBD oil supplements and help you choose the best CBD product for your needs. They have also written a CBD buyers guide and a frequently asked questions page to help with your CBD research available on their company website.
As I stated earlier, I did call their advertised Customer service phone number and left a voicemail with an inquiry regarding a few product batch numbers I was unable to easily locate. Within a half hour, I received a callback from Karen in customer service who was friendly and efficient. She listened carefully, then advised me to look on the bottom of my products. I located the batch number very easily on the bottom of the products in question and my problem was immediately solved.
I also emailed customer service about whether or not they offered a military discount, and they replied overnight that the answer was “Yes, 15% off every purchase.” Good savings overall when paired with the free shipping.
I asked specifically about their return policy, and was assured by Karen that all products returned within 30 days of receipt will receive a full refund. Buyer is responsible for costs incurred with return shipping postage, however. I double checked with customer service that customers can contact email@example.com directly with any further questions regarding returns.
As mentioned, I ordered several products, and here is my review of each.
I tried their 1500 mg CBD Tinctures in the mint flavor. This broad spectrum, phytocannabinoid rich (PHR) tincture is high strength, pure, and has 0.0% THC, according to the QR code matched lab test reports. The CBD variance was well under the 10% allowance.
This tincture includes MCT oil and natural mint flavoring. It was formulated using CBD extracted by a supercritical CO2 extraction method. This CBD is fast acting and formulated for maximum absorption. The tincture was odorless, light amber to clear in color, and had a thin viscosity. My tincture was packaged in a light blocking and mostly opaque brown glass bottle with a calibrated dropper. My tincture was bubble wrapped individually and came with a double sealed lid.
The recommended dosage was 1 to 2 sublingual drops under the tongue according to the website. The mint taste was crisp and subtle, not overpowering to your palette. They limit the options in this product category as well by only offering a minimum potency of 500 mg per 30 mL bottle.
They offer a variety of easy to swallow softgel options in both 10 mg and 25 mg strengths, including original CBD softgels, all of which are broad spectrum and fast absorbing. They also offer an Immunity Blend with dried yeast extract and Vitamin D. I tried the 25 mg softgels with 30 per bottle in both the Original and Immunity Blend varieties. They had the texture of a typical softgel and were easy to swallow. The color varied from a light amber to a darker golden tone, depending on the softgel blend.
Their CBD gummies come in different mixed fruit flavors and pack 10mg of CBD oil per gummy. They come 20 to a jar. Gummies are a very convenient and tasty way to take CBD. These gummies were flavored with natural fruit juices. After easily locating the batch number on the white outer package label, I scanned the QR code on the back to access the third party lab results. The lab reported 10.10 mg of CBD per gummy rather than the 10 mg listed on the package label. This is a completely acceptable variance of 1%.
Palm Organix blends 400mg of phytocannabinoid rich hemp oil with camphor and other essential oils to create a light fresh CBD camphor blend lotion. The lotion was massaged into the skin and absorbed very quickly, leaving no greasiness or residue on my skin. These products also contain natural menthol, camphor, and eucalyptus botanicals along with the broad spectrum CBD.
For your pet family members, they provide a 250 mg CBD pet tincture, as well as delicious tasting 2 mg CBD pet chews with a beefy flavor. Suggested dosage was 1 to 2 chews per 25 lbs for each pet. The suggested uses section was noticeably missing from the label. The CBD content for this product exhibited the highest variance between the quantity indicated on the label and the quantity of CBD determined by lab test in my entire order. The 5.1% variance was well under the 10% limit necessary to be acceptable. There was 0.0% THC.
I tried the Topical Skincare Blend Bundle, which included the CBD face mask that contained 10 mg of CBD per mask. The mask was priced at $1.00 per mg of THC free, phytonutrient rich (PHR), USA grown CBD. This CBD skincare face mask also contained black licorice, rosemary, and other natural botanicals. There were no harsh chemicals or irritants. The third party lab results showed each individual masked contained 11.1 mg of CBD. This represents a variance of 11% for the 10 mg CBD face mask. The variance for the face masks exceeded the industry standard of 10%.. This product, like all the others, includes the transparent FDA disclosure concerning use.
The second item in the bundle was the CBD skin care lotion. According to the website, this product was formulated to deliver moisture that revives and rejuvenates skin from head to toe. This use is a suggestion and was not FDA approved. The formula was white in color and had a thin viscosity. It applied smoothly and absorbed quickly into the skin. The skin lotion was unscented and may be used by all skin types, per the company literature.