Charlotte's Web Review 2020

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8.5Out of 10
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Zora Degrandpre
Written by Zora Degrandpre, MS, ND
Last Updated
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10% Off - 10% Off Charlotte's Web Hemp When You Buy In Bulk

The Bottom Line

Charlotte’s Web (CW) provides an excellent shopping experience from start to finish. As a company, Charlotte’s Web has a great reputation – they were among the first to develop high CBD content strains and have been farming and growing for many years, starting as an official business in 2011

Charlotte’s Web carries oils, topical creams and gummies. The oils and gummies come in various flavors including mint chocolate, raspberry and lemon-lime.

The online chat function proved a bit difficult, but the company was on top of answering questions by email. Their follow up was good too,- making certain there were no remaining issues. Their answers were clear and concise for any question that arose during the buying process.

Charlotte’s Web has a reputation for quality and that is reflected in the price per mg of CBD to some extent– the price per mg of CBD ranges from $0.07-$1.00.

Pros: Cons:
  • 3rd party test all their products and publishes all results on their site, easily accessible to the user for each batch.
  • The company follows GMP (FDA’s Good Manufacturing Practices) guidelines.
  • The hemp is grown in an FDA registered facility.
  • Offers a wide range of products.
  • Offers variety of different tastes.
  • Product labels and ingredients are fully exposed on the website.
  • Customer support is available through different channels including a real-time chat function and email/phone number that is answered by real people for support.
  • Charlotte’s Web offers bundles and bulks.
  • The online chat feature wasn’t that easy to use.
  • Products are a bit more pricey when compared to other brands.
  • I found the site browsing pretty confusing.


Consumption Method
Oil & Tinctures, Creams & Topicals, Gummies & Edibles, Capsules, Pets - Tinctures, Pets - Edibles, Other
Hemp Source
CBD Strength
240 mg - 1800 mg, Oil & Tinctures: 7-60mg/ml; Capsules:15-25mg per capsule; Creams & Topicals: 10-10.56mg/ml; Gummies & Edibles: 10 mg per gummy
Offers Tastes
Price Per Mg CBD
$0.07 - $1
Military Veteran Discount
Extract Types
Isolate, Full Spectrum, Broad Spectrum
Money Back Guarantee
Price Range
$34.99 - $274.99
CBD Extract Method
Ethanol, CO2
Worldwide Shipping
Rate Charlotte's Web
Charlotte’s Web CBD “Starter Bundles”

Table of contents:

About the Company

Charlotte’s Web is a Colorado based company which began officially in 2011. The Stanley family has been farming for many years, originally breeding cannabis strains for research purposes and for the medical cannabis industry. They produced a high-CBD strain in 2009. Charlotte’s Web got its name from a little girl, Charlotte Figi.

The Figi family, along with other families and the Stanley brothers began a foundation, the Realm of Caring Foundation, tasked with education, research and providing affordable medical options for other sick children who might benefit from CBD.

The company’s motto is “Do good by doing well” and the Stanley brothers have established a number of partnerships. The family donates a minimum of 2% of pretax revenue to charitable organizations. The company partners with women’s, veteran’s, first responders’, and children’s advocacy groups and supports sustainable farming organizations.

Manufacturing Process

The CW strain is grown on farms using organic, sustainable practices. They use natural pest predators (ie no pesticides), cover crops and no-tilling methods. Soils are tested for contamination before planting. They are currently awaiting certification as USDA Organic and are currently FDA registered. In addition, the company follows GMP (FDA’s Good Manufacturing Practices) guidelines.

CW uses both CO2 extraction and alcohol extraction methods for their products. In CO2 extraction, CO2 is cooled and put under pressure until it reaches what is known as a supercritical fluid state.- The supercritical state is a physical state where the substance has properties of both a liquid and a gas. CO2 extraction has the advantage of providing some flexibility in choosing which cannabinoids to concentrate. CO2 extraction also results in a product that contains cannabinoids as well as other plant substances such as terpenoids, flavonoids and other plant constituents.

Ethanol extraction is a traditional extraction method and most of the original plant constituents will remain.- That may be one of the disadvantages as well, because the plant chlorophyll remains as well, leaving a taste that many may prefer to avoid. Another disadvantage to ethanol extraction is that some alcohol remains.- This may be a concern when someone is in recovery. An advantage of ethanol extraction is that the process results in some chemical changes (esterification) of plant constituents.- This does not appear to alter their effectiveness, but is likely to increase absorption because the esters are fat-soluble while the un-esterified cannabinoids are less fat-soluble.

The process is closely monitored and plants are tested for their CBD content following strict FDA guidelines and California’s Prop 65 regulations. All plants are non-GMO. The final product is vegetarian, vegan and gluten-free and some products are certified kosher.

All products are 3rd party lab tested to assure that what you see on the label is what you get in the product. 3rd party testing is an important component in determining the quality of a product.- Companies that only provide results from their own labs are, as a general rule, less reliable regarding the purity of the product as well as the quantities and qualities of the product. The labeling on Charlotte’s Web products reflects this quality. It is clear as to the concentration and dosages because they know exactly how much CBD is in their product. The third-party lab results reviewed indicated an extensive testing process not limited to simply measuring the amount of CBD and THC in the product but also testing for other cannabinoids, terpenes, flavonoids and contaminants including heavy metals.

Full spectrum products contain most of the original plant constituents,-including very low levels of THC. The full spectrum products may have the advantage of showing the “entourage effect”. The entourage effect is essentially a modernization of the ancient idea in herbalism that botanical medicines work best when the whole plant or plant part is used because the constituents work synergistically rather than as separate entities.

Broad spectrum products contain most of the original plant constituents but without the THC. These products can be advantageous for those with concerns about drug testing or any potential psychoactive effects.

Isolate products are purified to contain only CBD, extracting all other cannabinoids. Isolates are the purest form of CBD but it can be expensive and consuming isolate may lose any potential advantages of the entourage effect.

Range of Products

CW carries oils, capsules, topicals, CBD isolates and gummies and has a range of CBD products for dogs. Overall, the price per mg of CBD ranges from $0.07-$1.00.

Vapes are not mentioned on the website at all.


CBD Amount Range
7 mg/ml - 60 mg/ml
Price Range
$39.99 - $274.99
Price Per Mg CBD
$0.06 - $0.15
THC Concentration
< 0.3%
CBD Per Serving
7 mg - 60 mg
Time to Impact
Offers Tastes
Additional Information
Non GMO, Organic, Pesticide Free, Kosher, Vegan, Gluten Free, CO2, Ethanol
Extract Types
Full Spectrum, Isolate, Broad Spectrum
Overal Bottle Volume Range
From 30 ml

Come in 17, 50 and 60 mg/mL which corresponds to two dropperfuls. (Each dropperfull is 0.5 mL in the 30mL size). Currently, 30mL bottles containing 60 servings are available for all oils.

Oils are CO2-extracted, full spectrum and are offered in 4 different flavors – Mint Chocolate, Lemon Twist, Orange Blossom, and Olive Oil. The amount of CBD per dose is clearly marked. The price ranges from $0.06 to 0.15 per mg, the most expensive being the CBD isolate.

CW CBD Capsules

Also provide precise doses of CBD. There are two capsule products offered, 8 mg/capsule and 18 mg/capsule. The CBD is CO2-extracted and the capsule fillers include rice bran, maltodextrin, microcrystalline cellulose and fractionated coconut oil. Capsules come in 30- and 60-count bottles and the price is approximately $0.07 / mg of CBD. THe CBD used in capsules is full spectrum.

CW CBD Topical

Products include a hemp-infused cream and balm. A balm has less water than a cream but may seem a bit oilier when applied to the skin. However, a balm may be better absorbed by the skin and may, in theory, work faster and more effectively, depending upon the type of cream used. The CW cream contains CBD extract, vitamin B5, aloe, coconut oil, arnica, and shea butter while the balm contains CBD extract, apricot kernel oil, shea butter, vitamin E, and sunflower seed oil. The balm is naturally mildly scented while the cream comes in scented and unscented varieties. Balms make use of full spectrum extraction methods.

The CBD isolate

Is extracted using a proprietary process to contain no more than 13 ppm of THC. Charlotte’s Web CBD is 3rd party tested by high performance liquid chromatography. This may be particularly important for anyone who may be tested for THC use. The amount of CBD is 20mg/mL.

CW CBD full spectrum gummies

Contain 5 mg of CBD per gummy and 10mg of CBD per serving of 2 gummies. The total number of gummies per container is 60. Other ingredients in the gummies include tapioca syrup, fructooligosaccharides, natural flavors, MCT oil and pectin. They also contain <1% malic acid, spirulina extract, sunflower lecithin and tapioca starch as well as other ingredients for specific purposes (see below). Flavors for the gummies include lemon-lime, ginger and raspberry. The price is approximately $0.09/mg CBD.

  • The raspberry flavored gummy is described as promoting sleep and contains 3mg of melatonin.
  • The lemon-lime gummy contains Melissa officinalis (lemon balm) and the amino acid l-theonine. (Note: Melissa officinalis should be taken cautiously by anyone with a thyroid disorder as it can lower the level of thyroid hormone). The lemon-lime gummy is described as promoting sleep.
  • The ginger-flavored gummy is promoted as aiding in exercise recovery and contains both ginger and turmeric, both used as anti-inflammatory agents.

CW CBD offers “starter bundles” and samples

The bundles can include combinations of oil, capsules and balm; 4 different flavored oils; and either three of the same-flavor or three different flavored gummies.

If this is the first time you are trying CBD, it may be a good idea to try these starter bundles. They include all the delivery forms of CBD. You may have to go through some trial and error to find out which works best for you and your specific concern. Different CBD delivery forms can exhibit different levels of effectiveness. A bundle represents an efficient and cost-effective way to determine if, for example, gummies work better for you than capsules or oils, or if the balms work better on your painful joints than do the oils.

CW also sells CBD in bulk. This is where you can find larger volumes of oils, although , the drop-down menu was non-functional. Bulk products include the mixed gummy pack and “buy 4 get one free” oils. The oils are available in the 7mg and 17mg doses. The capsules, balms and creams are also available. Capsules are “buy 4 get one free” in either 30 or 60 count bottles while the balms and creams are both “buy 3 and save 20%).

  • The in-bulk capsules – rather oddly – are available in 15- or 30mg doses.

Shipping is free for orders over $74.99 within the US. There is a “Subscription Program” to get a monthly delivery of CBD oil or capsules with a 5% savings. This program awards Reward Points which can be redeemed on non-subscription products. These points expire after 1 year. The Rewards program can also be separated from the subscription program. You can elect to receive 1 point for every dollar spent and a $5 “Rewards Pass” for every 100 points. You can also get points for creating an account, subscribing to the email list and referring someone to the website (200 points after the person makes their first purchase). CBD also offers a Veterans program providing 5% off Charlotte’s Web Full Strength Hemp Extract Oil, Extra Strength Hemp Extract Oil, Full and Extra Strength Hemp Capsules, CBD Isolate, Charlotte’s Web Paws, all Gummies, Topical Cream and Balm. The Original Formula 100 ml package is offered at a discounted price of $250. Veterans need to fill out a form and upload a copy of their VA card, military dependent ID, state issued driver’s license or ID which shows their Veteran designation. Alternatively, they can upload their most recent “LES” (Military Pay Stub) for those serving on active duty. (Note: Bulk products and Original Strength 30ml are not eligible for discount)

Buying Experience


  • The different categories of products are displayed and can also be found under the “Shop CBD” heading.
  • There is a real-time chat function and email/phone number that is answered by real people for support
    • Support contacted me with emails within 24 hours and followed up with an “Is everything OK?” email.
  • There is a 30-day customer satisfaction guarantee and you may return the unused portion for a full refund. (You have to scroll down to the bottom and open the “Return Policy” page to access these features).
    • Claims of damage that occurred in shipping must be made within 48 hours of delivery
  • Batch reports are available – this is important because it shows that CW is transparent and has pride in their product’s quality.
  • The actual amount of CBD per dose is easily found. This is valuable because many companies don’t provide such clear information
  • There is a pretty extensive library on CBD including a blog and basic CBD facts
  • The order arrived within 10 days as promised
  • The order came in cardboard packaging with nothing to identify is as a CBD product.
    • The glass bottle of oil had additional wrapping
  • Packaging is either recyclable or compostable with the exception of the plastic wrapping around the glass bottle of oil
  • Everything was easy to unpack, open and use
  • CW provides a global map to provide you with retailers near you
  • Terms and conditions are standard with one exception. Any user of the website must be 18 years or older and of legal age to buy CBD.


  • The web site caused some confusion. The search box disappears if you jiggle your mouse just a bit and some of the drop-down menus do not give you additional options. The website may be set up for the installation of future options, but right now, it can be frustrating.

Products Reviewed

The products reviewed included the mint-chocolate flavored oil, the lemon-lime gummies and the topical balm. These were in the “CBD101 Bundle”.

CBD Oil – mint-chocolate flavored

  • The bottle is easy to open after removing the plastic seal. The dropper pulled liquid product up well. The taste, literally, reminded me of the candy “peppermint patty” My mind formed that image immediately! I’m not a big fan of mint-chocolate in general, but the taste was mild and good – just enough to cover any other taste.
    • Each dropperful holds ½ (0.5) mL. Two dropperfuls is a serving size and the two dropperfuls is equivalent to 17mg CBD. The CBD is CO2 extracted.
    • The smell is slightly minty and slightly chocolatey and overall very mild. The color of the oil is amber and there is a slight aftertaste, but not much. The CW site lets you know that you can mix the oil with any food or drink. I didn’t need any because the taste was pretty good and mild.
    • The viscosity is less than castor oil but more than water, about the same as olive oil.
    • The oil is a full-spectrum extract and contains, according to the batch report, 0.8 mg of THC per serving as compared to 17 mg total CBD.
    • Good to add that the laboratory testing revealed no bacterial, heavy metal or pesticide contamination.
    • Product has an 18 month shelf-life. Mine still had over 14months of shelf-life remaining
    • According to the website, the CBD oil is for:
      • “Support for normal, everyday stresses*
      • Healthy recovery from exercise*
      • Support a sense of calm focus*”
  • The recommended dosage for adults is 2 dropperfuls up to two times a day.
  • While the print is small, (30mL bottles are about 4 inches high, so how much information can you pack into that space!) there are clear directions to keep out of the reach of children and to consult your physician before using if you are pregnant, nursing, have or suspect a medical condition or are taking any medications.
CBD OIL: 17MG CBD/1ML label

CBD Gummies – Lemon-lime flavor

  • The container (a screw-top cap) is large (a literal handful) but easy to open and the plastic seal is easy to remove. The taste was mildly lemon-lime-y but good.There was a very short-lasting and mild aftertaste which was not unpleasant. The gummies had a mild, mostly lemony odor. They had a typical gummy consistency.
    • Gummies can be easily chopped into quarters or halves
    • The recommended dose is 2 gummies, once a day
    • Other active ingredients include:
      • L-theanine – 50mg/serving
      • Lemon Balm – 75mg/serving
    • This is a full spectrum extract
    • Clear directions to keep out of the reach of children and to consult your physician before using if you are pregnant, nursing, have or suspect a medical condition or are taking any medications.
    • Shelf life was 18 months and my sample had 17 months to go
    • According to the website, the gummies were “…formulated to help you meet life’s stressful situations with ease and better focus. Counter everyday stresses while supporting increased focus and relaxation with a botanical blend of lemon balm, L-theonine and whole-plant hemp extract by Charlotte’s Web™.*
      • Scrolling WAY to the bottom of the page you find:
        • “* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.”
CBD gummies label

CBD Balm

The CBD balm was easy to apply and did have a very mild and soothing scent. It was not particularly greasy, but I used white cotton gloves when applying it on my hands so that I don’t stain anything else. It was very well absorbed. It contains several other organic ingredients including sunflower, tea tree, cinnamon, clove and mint oils along with shea butter. The CBD used is a CO2 extract and contains a total of 150 mg CBD in 0.5 ounces. Depending on how much and how often you apply (you don’t need much – a little dab will do it!), it could easily last at least 4-6 weeks particularly when used on relatively small areas like the hands, wrists or elbows.

About The Authors
Dr. Zora DeGrandpre practices naturopathic medicine (home visits) in rural Washington and is a professional medical and scientific writer and editor, specializing in naturopathic, functional, botanical and integrative medicine. Dr. DeGrandpre has degrees in drug design, immunology and natural medicine and has extensive research experience in cancer and molecular immunology. Dr DeGrandpre has found the use of CBD with elderly patients and others to be safe and clinically effective.
Leonard Haberman
Leonard Haberman
Physician & Chemist
Dr. Leonard Haberman is a physician and chemist who has been involved in solving chemical and medical problems for 43 years. He graduated from New York University as a dual major in chemistry and biology and went on to obtain a PhD in chemistry from the University of Minnesota where his focus was synthetic methods. He returned to the university in 2005, graduating with an MD degree in 2009. He has published in the open literature. He holds two patents and currently works as a consultant, assisting clients with projects within the disciplines of medicine and chemistry that have potential business applications.

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