CBDfx is a well-known company in the CBD industry and offers a wide range of products including tinctures, capsules, topicals, edibles, drinks, and vapes. Their pricing though is over the average at the market and is an average of about $0.2 per mg CBD. The buying experience was simple and intuitive, and the checkout process was quick and easy. The products we tested are more than enjoyable and recommended for CBD consumers who are looking for a solid, good taste and functionality product. The company offers a 30-day money-back guarantee as part of its solid customer service, so if you don’t like the product you can get your money back, just note it’s for unopened products in their original packaging.
We’ve visited CBDfx offices in LA and were very impressed with their customer focus approach, and their efforts to give consumers the most qualitative product. We were especially impressed with their huge and organized wherhouse which can be shown in the video below.
Here is our quick overview of CBDfx pros and cons:
It’s difficult to find a lot of information about the history of this company. That’s unsurprising considering this is a relatively new industry, but it should be noted that other CBD companies provide much more information about themselves than what can be easily found on CBDfx’s website. CBDfx operates under the umbrella of NEwhere, Inc., a company that specializes in e-pens and vape products and appears to be based in Chatsworth, California. Founded in 2012, this company is privately held and also operates under the business name Mad Hatter Juice. In 2018, Mad Hatter Juice was hit with a letter from the FTC noting that their product was misbranded and that they were engaged with unfair or deceptive marketing practices.
Besides that, there is very little information to find about this company online.
However, during our visit in their offices, they’ve shared information about the history of the company and it’s available in the video above.
To their credit, they offer a dedicated phone number, email, and mailing address for customer service. In addition, they have an easy-to-use ‘contact’ form which allows for a quick connection.
We found that their best method of communication was through telephone. While our call was initially answered by a recorded message, a short menu quickly directed us to a live person within less than one minute.
Their FAQ leaves much to be desired. With just a handful of questions, half of which answer generic CBD questions, their FAQ likely doesn’t answer all of your questions.
The person on the phone, however, while slightly brusque when questioned about the nature and origin of the company, was friendly and knowledgeable with regard to general questions about the products.
You might, however, find more answers on the packages themselves.
For example, information on the package includes statements declaring that the products are made in the USA. However, on the phone, a customer representative told us that their raw materials were grown in Holland but processed in the United States.
While the box doesn’t indicate a CBD or THC concentration, their website does state that their products all test below the limit of 0.3% THC limit for hemp products manufactured in the USA.
To prove their claims, they have their products analyzed by Pharm Labs in San Diego, The company provides lab results via a QR code on the package itself. Every batch of products is tested, so the older lab reports on the site still correspond to the hemp extracts within the products that you receive. When those batches run out, new batches take their place and fresh lab reports are updated to be on the site.
According to the link to the test results for their MCT oil, this product contains a negligible amount of THC and just over 2% CBD.
Interestingly, the test for their 500 mg tincture oil showed that there was a discrepancy between how much CBD each dropper full would provide. The box’s label indicates an expected concentration of 16.5 mg of CBD per mL, but the results showed a whopping 20.22 mg/mL, which is 22.5% variance and over the acceptable 10%.
On their About Us page, they claim that their products are derived from “wholly organic hemp plants”, but they are not USDA certified.
The manufacturing process sets the tone for the whole operation. The manner in which the raw material is grown and sourced directly impacts every aspect of the final product that goes to market.
From legal and authorized growers to frequently audited manufacturing facilities to third party lab results, it’s important to have detailed information at every level of the production process in order to fully understand a product.
CBDfx uses Kentucky, USA grown hemp and CO2 extraction. It’s being shipped to a CGMP and FDA-inspected facility that create their products “to pharmaceutical standards”.
CBDfx does a good job of creating tasty products in a wide range of categories.
For example, their vape pens come in strain-labeled or color-focused varieties. Pricing starts as low as $14.99 and vape pens come in packs that can save consumers up to $30.
Moreover, their edibles come in yummy gummies and tasty sublingual strips. A budget collection of gummies starts at less than $10 and their most expensive edibles go up to $59.99 for 300 mg of CBD.
They even offer a CBD wax that contains 30% CBD oil and 300 mg of pure CBD in a one gram packet for just under $50.
For people that want CBD for their pets, CBDfx has a line dedicated to them. They’re sold in small, medium, and large breed bottles that are priced at $39.99, $59.99, and $89.99, respectively.
CBDfx’s bundles are likely the best options for consumers, as they provide great value for the dollar.
Their best deal is likely to be the bundle that contains three bottles of their CBD tincture oil for just $174.99. That’s like getting one bottle at 50% off just for buying in bulk.
This product would be ideal for a first time consumer if they know they want to try a few different flavors before settling on a favorite product.
CBDFx CBD oil tinctures range from $74.99-$174.99. This price range sets them in the average to high range for this type of product.
Their lower price range offerings provide consumers with a 500mg portion of CBD in a 30 mL bottle. The highest range collection provides consumers with a bundle of three of 500mg bottles. Their 1,000mg and 1,500mg tincture oils are priced in the mid-range at $124.99 and $159.99, respectively.
So, their oils are sold at a relatively average market price of:
Most of their web content is quite clear concerning product pricing. Shipping charges can be easily found during the checkout process. CBDfx provides the consumer with shipping choices including relatively inexpensive methods as well as more costly high-speed options.
The user-interface worked smoothly throughout the transaction process. That’s because they have a relatively clean website that is easy to navigate.
An added bonus was the addition of a free sample product to our checkout cart as we were selecting our shipping option. While they don’t offer overnight shipping as an option, we selected their fastest method and received our package in three business days
Pricing for the shipping options offered is shown below:
We purchased the bundle of products together because it delivered great value for its price. In this article, we will be looking primarily at one of the CBDfx oils as a representative example of the tincture line. We will next quickly discuss the other products in the bundle.
First, our package included a Blue Raspberry vape pen that delivers a plume of CBD vapor with the taste of blue snow cones.
A light-up tip lets you know that the vape pen is working, as if the burst of flavor wasn’t a sufficient indicator as soon as you start drawing.
Next, their Chill Shot Lemonade product provides a powerful dose of CBD with the flavor of your favorite lemon sports drink. It’s refreshing, sweet, and provides doses of 20 mg of CBD per bottle.
Next, we opened the two pouches in our bundle. One contained gummies with 5 mg of CBD each. They tasted a bit like tapioca but the label indicated that they were made primarily with spirulina and turmeric.
The other packet had a handful of gel capsules. Small, squishy, tasteless, and loaded with CBD, they deliver a rapid dose of 25 mg of CBD.
Within their array of oils, CBDfx has varied their approach to naming their products. One line is plainly labeled as a combination of MCT oil and CBD oil, nothing more. Others have a trifecta of flavors blended together to make the extracted cannabinoids more tolerable on the palette.
The unit itself comes out of the box looking quite clean. To the touch, it feels substantial, the glass is sturdy and the lid seems professionally manufactured.
According to the label on the box of the 500 mg CBD tincture oil, it consists of a proprietary blend of full-spectrum hemp CBD and MCT oil derived from coconuts
While not indicated on the box, customer service informed us that all their products are extracted with CO2.
The packaging was clean and embellished with enticing branding. The product stood out beautifully in it’s clean glass bottle.
The directions indicate that consumers should take one mL of product, place it under the tongue, and let it sit for one minute as it dissolves into your system. Finally, swallowing the remainder will send CBD directly to the stomach.
The oil is semi-viscous, clear, and displays a slight yellow hue.
Just in case it gets into the wrong hands, the lid is equipped with a childproof system. Moreover, the dropper it’s attached to is labeled with an easy-to-see indicator that lets the consumer know how much oil they have dosed.
This unflavored version may be difficult for some consumers to handle. It’s incredibly earthy and might overwhelm first time CBD consumers. Thankfully, its flavored counterparts are available on the CBDfx website for the same price.
If you’re shopping the MCT oil line of CBDfx’s tinctures, you’ll find an assortment of sizes and packages to choose from. For example, you can start with a bottle as small as 500 mg and work your way up to 1,500 mg in a single bottle.
While you’re welcome to purchase just one type of oil, as we did, CBDfx offers generous discounts for purchases of bundles of CBD oil tinctures.